Fran has a diverse background in exceptional customer service, retail auditing and health insurance. She embraces and exemplifies a customer experience philosophy, “keeping the client at the center of everything”.
Fran most recently worked in the health insurance industry serving as the main point of contact for new business accounts. She partnered with agents related to retention and new business. Fran also worked for Mattel/American Girl as Corporate Internal Retail Auditor, where she served as the primary lead driving the overall monthly close process with a focus on comprehensive financial spreadsheets for 19 company bistro, cafes.
Fran and her husband Mike live in Wisconsin. Fran enjoys spending time with her daughters and grandchildren. When she’s not working, you will find her enjoying their greyhounds, running, baking and interior design.